FAQ
Q & A: Frequently Asked Questions
1. How do I place an order on PopularPatch.com?
To place an order, simply browse our website and add the desired patches to your cart. THe Search bar is a great way to look for anything specific. Once you have finished shopping, proceed to checkout and follow the steps to complete your purchase securely.
2. What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer payment through PayPal or Amazon Pay for added convenience.
3. What are your shipping options and delivery times?
We offer various shipping options, including standard and expedited shipping. Delivery times may vary based on your location and the shipping method selected. Please refer to our Shipping & Delivery page for more details. https://popularpatch.com/shipping-rates-policies
4. Do you offer international shipping?
No, we do not. After many years of offering international shipping, and many issues with international orders we have decided we are not able to accommodate this service. We recommend finding freight forwarder that offers this service. The order can be placed with their domestic address as the 'ship to' and the forwarder then handles the international service from there.
5. Can I track my order?
Absolutely! Once your order is processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the delivery status of your package.
6. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support team for assistance at orders@popularpatch.com or call (877)939-9195.
For more information, please refer to our Returns & Exchanges page. https://popularpatch.com/returns-refunds
7. Are your patches embroidered?
Yes, all our patches are intricately embroidered using high-quality materials to ensure durability and a professional finish.
8. Can I request custom patches?
Absolutely! We offer custom patch services to help you create unique designs for your business, organization, or personal use. Please visit our Custom Patches page for more information. https://popularpatch.com/custom-patch
9. How can I contact customer support?
You can reach our dedicated customer support team by emailing info@popularpatch.com orby calling (877)939-9195. We will respond to your inquiry as soon as possible.
*Please note that the above Q&A page is generalized and subject to change. Specific information and policies may vary. For detailed and up-to-date information, please refer to the corresponding pages on www.popularpatch.com or contact our customer support team.*